1. About LootGold

LootGold stands as one of the premier platforms for trading virtual in-game goods. We specialize in offering in-game currency, power leveling, and various in-game items. With a legacy spanning 7 years, our dedicated team's commitment ensures that our customers receive efficient and top-notch service. Since our inception in 2003, our community has grown significantly, boasting over 100,000 members who benefit from our exceptional offerings.

Our core values have always been rooted in TRUST and SERVICE, ensuring that our customers experience seamless online trading at unbeatably LOW prices. You're invited to explore our daily deals and peruse customer reviews to gain more insight into our reputation.

We invite you to experience our world-class service. Our expert team, available 24/7 over 9 days, is always ready to assist with any gaming needs you might have. Think of us as your trusted in-game allies, here to support and equip you. Choose wisely, choose LootGold. We're committed to enhancing your gaming journey, making it all the more enjoyable!

2.Sign up @LootGold.com

1. Creating a www.lootgold.com Account in advance.

2. Do I have to register an account to order from www.lootgold.com?

While having an account on www.lootgold.com streamlines your shopping experience for future visits, it's not mandatory. You have the option to place orders on our website without logging in or even creating an account.

3.Refund policy

Should you decide to cancel your order after payment confirmation but before we begin processing, we'll promptly issue a full refund and remove all your personal data from our records. However, if you choose to cancel after we've partially completed the order, you'll receive a refund proportional to the unfinished portion. Expect all refunds to be processed within a 24-hour window.

4.Your prices double rose on my realm, what's up?

A significant fluctuation in game currency prices in a short span is primarily due to demand surpassing supply. Rest assured, LootGold never arbitrarily inflates prices. Our commitment is to deliver top-notch service at affordable rates.

5.What is your storage situation?

Sincerely, we usually have stock in the hotter realms, but some realms with smaller number of people may need some time for us to prepare the gold or items.

For gold inventory or order status, please click 24/7 Live Chat to contact our sales representatives.

6.Will using your services banned my account?

100% safe. In these 1 years, we have delivered 10,000+ WoW classic Gold orders and no customer feedback has been banned so far. And the mailing of gear is not monitored by Blizzard.

Our gold is farmed by regular players, we do not use scripts with stolen accounts to get gold.

The reason you were banned from buying gold on another site.

1: There is something wrong with their gold.

2: They recommend mailing because they save time. But mailing is easy to be banned with face-to-face delivery.

only ah trade is 100% safe

if u want buy 10K

u can list 2120g buyout * 5

Must blue items or purple items, like small brilliant shard or nexus crystal

7.How secure is your service? Is it safe if I release my account name and password to you?

If it is a power leveing service that requires us to log into your account, you can change a temporary password for us. If it's another service, we don't need you to provide the account as well as the password.

8.Are there discounts for large orders?

YES.  Please contact us via email or our Live Help for large order discounts. Additionally, we recommend you use Money Order or Wire Tranfer as the payment method for bulk order.

9.How can I get a coupon for my order?

You can always enjoy a lower price by using a coupon.  Please pay attention to LootGold promotional information and news. You may also find LootGold official coupon and discount codes shared on some coupon sites.

10.After the delivery in game, your game developer asked the gold/item back immediately. And he said that is for system record, he will send me more gold/item as gift. Why?

Please be certain NEVER TO RETURN ANY GOLD/ITEM in the game after you've successfully received it. Anyone requesting returns under the guise of our game developer is likely a scammer. Always keep in mind: never return items or gold under any circumstances. If you do, we cannot compensate for any resulting losses. Stay vigilant about such matters.

11.Should I contact you for trade once I make the order successfully?

Once we received your order, we will send you an emailto notify you. You could wait for our email as well for trade notification. Usually, we need arrange the delivery with order queue. Thus please kindly allow us some time to prepare for you till we notify you for trade via email

12.Why should I wait in the game for such a long time but no one contacts me?

Since many customers login the game for delivery, our game developers need arrange and do delivery one by one, which may cause the delay. Please stay in game patiently. Our game developer will PM/whisper you as soon as possible.

13.How long does delivery take?

This is a most concerned question. If your order is in stock we can usually deliver within 1-15 minutes. deliveries can occasionally take up to 60 minutes or longer however depending on order volumes and game server traffic. And for large orders and also the orders of high demand servers and game , we suggest you check the stock on our live chat before you place the order in order to have a quick delivery. We hope every customer can have a quick and safe delivery and a good impression on our service.

14.I have been waiting in game for a really long time. How do I confirm my order?

If you have placed an order and have been waiting in game for more than 30 minutes, first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log into our live chat window and speak with one of our customer service representatives to confirm everything is alright with your order.

15.Is it safe to buy gold? Is your gold legal?

Absolutely. Every piece of in-game currency we offer is manually earned by our dedicated gold supply team. We strictly prohibit the use of cheats, bots, hacks, mods, or any unauthorized third-party tools to gather gold unlawfully for resale.

To guarantee your safe buying, LootGold provides secure payment options at your choice. LootGold website is enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.  You can pay safe with us.

To guarantee the safe in-game trading and minimize the risk of transaction, LootGold offers you several delivery method suggestions of your game.

16.Your Live Chat is on but you are not responding. What's wrong?

Sometimes our Customer Sevice Reprsentatives are all busy dealing with every customers' problems, and could not respond you in short time, please bear with us. We will respond to you as soon as possible. You may also email your Inquiries or requests to us if you are having difficulties in messaging us, and we would reply your letter within 30 minutes max after we got your email.

17.What is 4 Hour Delivery Program in WOW gold shopping?

LootGold is the best internet game exchange provider, and LootGold always try the best to offer gamers the better service. For WoW players, LootGold promote 4 hours delivery guarantee. If LootGold failed to deliver the gold in time, gamers can get the compensation.

First, LootGold compensates 4 percent gold of your gold order when delivery time is 5 hours to 24 hours. Second, LootGold compensates 10 percent gold of your gold order when delivery time is more than 24 hours.

18. 4 Hour Delivery Program Disclaimer:

1. Failed to contact you due to an invalid phone number submited which leads to the delay.

2. Failed to deliver due to the incorrect infomation such as wrong game server/realm or faction, wrong auction house item name and wrong character name which leads to a delay.

3. Refuse to provide further infomation due to Payment Authorization Failed reason.

4. Unable to login the game for trade after our notification.

5. Fake information marked as a pending order, which requires further confirmation.

6. Game Maintenance Time is excluded, the delivery time will be re-calculated when the maintenance is completed.

7. Our website Maintenance Time is excluded, the delivery time will be calculated when the server maintenance is completed.

8. All the cd-keys, items and power-leveling services are not included.

19.Why I didn't get compensation for a delay?

If you didn't get compensation for your order delay, you could find some reasons in the "Order Tracking". You are agreeing to all of these terms, conditions and notices in the disclaimer below. The following order conditions will NOT be included in our 4 Hour Delivery Program.

20.What kind of payment methods do you accept?

We accept PayPal, Credit Card via PayPal, Visa, MasterCard ,Western Union as the payment methods.

21.What is pending e-check, How do I avoid sending an e-check?

A pending-e-check, like writing an electronically check, is a kind of payment method for Pay Pal. It will take days to clear as Pay Pal needs to verify the funds within the senders account. Once the check is cleared, the payment will be transferred to our account and your order is approved immediately.

An unverified account without sufficient balance of your Paypal account results in an e-check. And it usually takes 3-5 days for the payment provider to contact your bank to verify that funds. So if you want to avoid an e-check, the verification process for your account must be completed and there are sufficient funds available. Which option is currently selected for your payment, and what payment options your account supports are of your choice. And you just need to click the blue hyperlink of "choose more funding options" before placing the order to confirm your payment type

22.Why I can not pay successfully with my Credit Card?

If you can not pay smoothly with your Credit Card. Please make sure your Credit Card has sufficient funds first and also the order amount does not exceed your card limit. And please double check the billing information you submitted is correct.

Please be aware other possible reasons that your purchase is declined:

*Multiple repeated attempts with different cards.

*Several large purchases made in a short amount of time

*Purchases made in another state or country

If you still can not pay success with your credit card, please try other payment options such as PayPal and Google Checkout.  If you have encountered any technical problem please kindly inform us at [email protected]  Have a nice shopping here!